Terms and Conditions

  1. All Prices are stated in Malaysia Ringgi (MYR) and products are proudly made in Malaysia.
  2. Only banking transfer to Maybank Account [Play Beyond Imagination] is valid.
  3. All products are made by sturdy corrugated cardboard. They can be painted or decorated with stickers.
  4. The products might contain minor flaw or scratches due to the origin paper quality. Therefore, no refundable can be claimed due to this issue.
  5. All products are designed primarily for dry calm space. Thus, they are suitable for indoor as well as outside play. Kindly stores the products in a dry place. They should be kept away from fire and any naked flame.
  6. Adult supervision is required. Cardboard should be inspected regularly before, during and after use for any signs of damage, the damage could cause potential injury.
  7. The products will not refundable once payment is made.
  8. We take pride in checking all orders before they are directed to delivery. If there is any wrong orders / damaged items/ defects / unsatisfied items, please mail to enquiry@pbi.com.my and attach with photo for verification. We shall contact you as soon as we receive your complaint.
  9. If the payment has been made, but items are out of stock. In this event, we make every effort to contact you by email immediately to notify you that your order will be placed on backorder. The email will also provide you with information on how to cancel the order if you would prefer not to wait for the item to be in stock again. We will do our best to inform you when your item will be back in stock when we contact you about the out of stock notification.
  10. We will not hold responsible for any loss or damage in shipping. No refundable and replacement can be claimed in this event. The delivery will ship by third party courier, which are SkyNet or Poslaju. If you are not around to pick up the parcel, no shipment will be completed because a signature is required.
  11. We do not disclose buyer’s information to third parties. All details are used to process your order. Be aware that any information transmitted through Internet is not 100% guaranteed safe and secure.
  12. Terms and Conditions can be changed by PBI as deemed fit without prior notice.
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